Nexus
Halo
Dot
Pebble01
Installation
We pair every device, test the signal across your venue and match it to your table layout.
Support & setup
We don’t install and disappear.
Quick answers for your team, a full settings guide for the Nexus display, and real people in Malabe when you need a hand.
02
Staff training
Hands-on training so your team is confident from the very first service.
03
12-month warranty
Every device is covered against manufacturing defects. Faulty units are repaired or replaced.
04
Spares & batteries
Spare buttons, displays and coin-cell batteries in stock, so you’re never short on a busy night.
Getting started
Your system arrives already paired. Plug the Nexus into its 5V 1A adapter, press a call button, and its number appears on the display. No setup is needed unless you’re adding buttons or changing settings.
The Nexus has four keys on its side:
| Key | In the menu | During service |
|---|---|---|
| FUN | Open or exit the settings menu | Clear all stored calls |
| BIT | Scroll up; choose which digit to change | |
| ADJ | Scroll down; change the selected digit | |
| ENT | Confirm and save | Clear the call on screen |
Add a call button (F01)
- Press FUN to open the settings menu.
- Press ADJ until the display shows F01, then press ENT.
- Use BIT to pick a digit and ADJ to change it until the display shows the table number you want, then press ENT. The display shows --- while it waits.
- Press and hold the call button for about one second. The display beeps and moves on to the next number: that button is now paired.
- Press ENT to add another button, or press FUN twice to finish.
To change a button’s number, simply pair it again with the new number. One display holds up to 300 buttons, numbered 001–999 or with letters (such as P12 for a pool lounger).
Remove a button (F02)
In the menu, go to F02, enter the number of the button to remove and press ENT. Entering 000 removes every button.
Display settings
Open the menu with FUN, use ADJ or BIT to move to a setting, ENT to open it, and ENT again to save.
| Menu | Setting | Options (factory setting in bold) |
|---|---|---|
| F00 | Announcement style | Ringtone (0 off, 1–7), number (on/off), call type (off/on) |
| F03 / F04 | Add / remove remote control | Up to 9 remotes |
| F06 | Volume | 0 (mute) to 9, 4 |
| F08 | Auto-clear time | 00–99 seconds, 5 s; 00 keeps each call until cleared |
| F09 | Voice language | English, Japanese, Spanish, German |
| F10 | Ringtone for one table | 0–7 per number |
| F11 | Announcements per call | 1–99, 1 |
| F12 | Gap between repeats | 1–99 seconds, 3 s |
| F13 | Voice queue | Announce every call, or the latest only |
| F14 | Standby screen | ---, last number, or blank |
| F15 | Queue order | First call first, or newest first |
| F17 | Shared numbers | Off; on lets several buttons share one number |
| F19 | Factory reset | Enter 000. This deletes all paired buttons |
Tip for loud venues: raise the volume (F06), set each call to announce twice (F11 = 2) and turn auto-clear off (F08 = 00) so a number stays on screen until someone responds.
Clearing calls and back-to-back calls
When several tables call close together, the Nexus stores them in order and announces each one in turn. The first call stays on screen until it’s cleared:
- Press ENT to clear the number on screen. The next stored call appears.
- Press FUN to clear every stored call at once.
- With auto-clear on (F08), each number clears itself after the set time.
- If a guest presses again while already waiting, their table keeps its place and isn’t added twice.
- On the Pebble, the Cancel key withdraws that table’s call.
Batteries
Call buttons run on coin-cell batteries that typically last a long time with normal use. The Halo uses one CR2032: twist the back ring to OPEN, swap the cell, and twist back to LOCK. The button stays paired after a battery change.
A light that is dim or doesn’t come on when the button is pressed is the first sign of a low battery. We keep spares in stock.
Troubleshooting
The display doesn’t respond when a button is pressed
- Check the button’s battery. Press it and watch for the light. No light or a weak light means it’s time for a new battery.
- Check the button is paired. Pair it again using F01 above.
- Check the distance. Thick walls, metal and long distances weaken the signal. Move the display to a more central spot, or ask us about a signal extender.
A table number shows wrong
Pair that button again with the correct number (F01). Pairing a button again replaces its old number.
The display is too quiet or too loud
Adjust the volume in F06 (0–9). For noisy rooms, also increase the number of announcements in F11.
I bought an extra button or display
Pair each new button to your display with F01. To use a second display, pair your existing buttons to it the same way. We’re happy to do this for you.
Still stuck? Send a short video of the problem on WhatsApp or email [email protected] and we’ll help you fix it.